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  1. Obitia Support
  2. Customer Service

Customer Service

Find information on how to contact us regarding an issue, how to claim a listing, resources for Preferred Members, and general company information for Obitia.

Privacy Policy and Personal Data

  • What data do we collect from you?
  • Is my personal information secure?
  • Does Obitia sell personal data?

About Us

  • What services does Obitia offer?
  • How much does it cost to use Obitia's services?

Tribute Page

  • How do I share a Tribute Page?
  • Editing a Tribute Page
  • How to create an online Tribute Page

Customer Service

  • Why is there a "star" next to some funeral home listings?
  • How does purchasing a casket through the Obitia online store work?
  • I have an issue with my Amazon order.
  • The price the funeral home quoted me is different than the quote I received on the site, why is that?
  • Once I reserve through Obitia, is my funeral arrangement selection guaranteed?
  • Can I get a price quote from multiple funeral homes?
See all 8 articles

Flowers

  • Delivery Area, Times and Delivery Charge
  • Florist One Guarantee (Refund and Return Information)
  • Why did I receive an email from Florist One?
  • How do I order flowers through Obitia?
  • What does "in lieu of flowers" mean?
  • Does Florist One offer same-day delivery?
See all 7 articles

Funeral Providers

  • Average State Funeral Pricing Methodology
  • How to I cancel a Preferred Membership?
  • How do I submit a funeral provider listing?
  • How to claim a listing
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